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We want our customers to be 100% satisfied with their purchases we offer a 14 day return policy on all full priced items, starting from when you receive your parcel.
This means that during this period, if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the contract and receive a refund.
However PLEASE NOTE this cancellation right does not apply in the case of a contract for the supply of any skincare products which are not suitable for return due to health protection or hygiene reasons.
Eden Beauty cannot be held liable for the loss of products being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.
We will notify you by email once your return has been received and processed and endeavour to process your refund as quickly as possible, however please allow at least 5 – 10 business days for your refund to appear in your account. We will issue your refund in the same method as to which your item was paid.
RETURNS ADDRESS:
Eden Beauty
67 Bachelors Walk
Lisburn Bt28 1XN
